Privacy Policy
Effective Date: May 6, 2026
Electric Borneo Cat (“we”, “us”, “our”) operates the website electricborneocat.com and commercialinvoice.app (the “Service”). This policy describes how we handle personal data, with a particular focus on our use of Meta Pixel and sharing data with Meta.
1. Information we collect
Commercial invoice generation (Customs Buddy)
When you use Customs Buddy to generate a commercial invoice, we collect your name, email address, company details, and shipment contents. We use this data solely to provide the service you requested. This data is retained for 1 year and is deleted if you withdraw your consent or request termination.
Access logs
Our web server automatically records access logs (IP address, browser type, pages visited, time of visit). We keep these logs for 1 year and use them only for debugging production issues and as an audit trail.
2. Meta Pixel – how we use it and share data
We use the Meta Pixel (formerly Facebook Pixel) on our website. This is a piece of code provided by Meta Platforms, Inc. that helps us measure our advertising on Facebook and Instagram and understand how visitors interact with our site.
What data the Meta Pixel collects and shares with Meta
When you visit our site, the Meta Pixel automatically sends the information to Meta, including technical info (IP, browser), usage data (pages viewed, clicks), and events (commercial invoice generation). Meta may link this to your social accounts. We do not share health, financial, or children’s data.
How we use the shared data
- Ad performance measurement
- Remarketing / targeted advertising
- Website insights
Your choices and how to control this
You can block or delete cookies through browser settings or manage info on Facebook Ad Preferences. Industry opt-out tools include Digital Advertising Alliance and Network Advertising Initiative. California residents can opt out by emailing support@electricborneocat.com.
3. Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, charts). Embedded content from other websites behaves exactly as if you had visited the other website. These sites may collect data about you, use cookies, and monitor interaction.
4. Your choices and rights
- Request a copy of personal data
- Ask us to correct or delete your data
- Object to processing
- Withdraw consent at any time
To exercise these rights, email support@electricborneocat.com. You also have the right to lodge a complaint with a data protection authority.
5. Data retention
- Commercial invoice data: 1 year
- Access logs: 1 year
- Meta Pixel data: Managed by Meta as per their policies
6. Security measures
We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
7. Children’s privacy
Our Service is not intended for children under 13 (or 16 in certain regions). We do not knowingly collect children’s personal data. If you believe a child has provided us information, contact us immediately.
8. Changes to this Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a new “Effective Date”.
9. Contact us
If you have any questions about this policy, please contact us at support@electricborneocat.com or visit https://electricborneocat.com.